Help

Below you will find a list of frequently asked questions with answers. If you have a question that is not answered below, please contact us.

Q: How much does it cost to register?
A: Nothing. Registration is FREE.

Q: Do I have to register to use the site?
A: No. You can browse and search ads without registering. You should still register, to save time, as the site will remember various preferences for you. If you want to create ads, you will need to register. Registration is FREE.

Q: How much do ads cost?
A: ALL classified ads in our site are FREE! for a limited time....

Q: How long does an ad run?
A: Each ad runs for XX days.

Q: Do I have to register to create ads?
A: Yes. You must be a registered user to create ads. Registration is free for a limited time.

Q: I created an ad, but it does not show up in search results. Why?
A: You need to run your ad. Go to My Account and click on Run ad to the left of the ad you wish to run. The system will ask for your credit card information, and your ad will run as soon as your payment is processed.

Q: I will be out of town. How do I stop my ad from running?
A: From the My Account page, click on the Stop link to the left of the ad.

Q: What category should I put my ad in?
A: If you don't see a spot listed, choose another.

Q: What region should I put my ad in?
A: The region you live in. By default the region will be the region you specified on your profile when you registered, but you can change this at any time.

Q: Will my ad be visible in other regions?
A: Yes. All ads are visible in any region. The system will, however, always show a person ads in their region first, then ads from outside their region.

Q: I don't want my name, phone number or email address to appear on your site. What should I do?
A: You can have all your personal information remain private. Update your personal privacy preferences from the My Account page. But do enter in your zip code so potential clients can search providers like yourself conveniently.

Q: If all my information is private how can a client contact me?
A: In your ad itself you can provide phone numbers etc which clients can see. Also, your other information when your ad appears, instead of showing your contact information the following appears: "This provider has chosen to remain private. You may contact this provider via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.

Q: What is your privacy policy?
A: See Privacy Policy for details.

Q: How do regions or zip code search Work?
A: Mall9.com covers the U.S. All states and any city with a population of 100,000 or more is listed as a region. When you register or create ads, you select a region. When you browse ads, ads in your region will be shown first. When you search for ads, ads in your region will be shown first.

Q: I don't see my city listed. What region should I choose?
A: Choose the city closest to you or the state you live in.